Total Customer Focus.
Our approach to customer service is rooted in our commitment to quality.
We assign a customer service rep the moment a customer makes any request. From there, the status and progress of all jobs are constantly monitored, and even after a product is delivered, service reps are available on-site within 24 hours should any issues arise. Through this unyielding commitment to our customers, we have developed long-standing partnerships with many of the most successful companies in the world.
“Our industry and business is very fast-paced. That is why we look for a food packaging supplier to always be there for us and make it a smooth ride. Plastic Ingenuity’s customer service is truly unmatched. From concept to design, to production to distribution, it is truthfully effortless to work with Plastic Ingenuity. We are very pleased that PI is our source for food packaging.”
— Director of Brand Management, Dynamic Confections