Total Customer Focus
Our approach to customer service is rooted in our commitment to quality.
We assign a customer service representative the moment a customer makes a request. From there, the status and progress of all jobs are constantly monitored, and even after a product is delivered, account managers can be available on-site within 24 hours should any issues arise. Through this solid commitment to our customers, we have developed long-standing partnerships with many of the most successful companies in the world.
Our industry and business are very fast-paced, so we look for food packaging suppliers that can ensure a smooth ride and ultimate reliability. Plastic Ingenuity’s customer service is truly unmatched. From concept to design, production to distribution, working with Plastic Ingenuity is truly effortless. We are very pleased that PI is our source for food packaging.
—Director of Brand Management